01
Limited capacity
An important improvement initiative keeps being pushed aside by day-to-day delivery.
KARIN HAGLUND
Moving important change from business need to everyday impact.
I lead business improvement and change initiatives from analysis to implementation — as a senior project manager, business developer and change professional.
ScrollWhere I add value
When does it make sense to bring me in?
02
Unclear ownership
An important initiative needs someone to drive it end-to-end.
03
Cross-functional challenge
Several teams or functions need to solve the problem or implement the change together.
I create structure, bring the right people together and help move the work from business need to implementation.
The KH Approach
A clear way forward.
The expertise already exists in the organisation. I understand the whole picture, create structure and help turn that expertise into progress.
Understand
Start with the real business need.
Focus
Identify what will create the most value.
Align
Bring together the people needed to move forward.
Deliver
Turn insight into implementation and lasting improvement.
Selected Work
Evidence from real assignments.
School of Service · Client Assignment · 2025–2026 · Ongoing
Digital Service & Learning Platform
- Challenge
- Three separate systems created complexity, duplicate administration and high running costs.
- Result
- A working platform concept now provides a simpler, scalable foundation for the next validation and pilot phase.
Financial Services · Enterprise · 2023–2024
Cross-functional Business Transformation
- Challenge
- Five B2B functions needed a more scalable way to plan customer engagement without overloading Marketing.
- Result
- A shared planning process across five functions improved ownership, coordination and independent delivery.
Hospitality · 2025–2026
Digital Wine Cellar Management
- Challenge
- A manual wine-inventory workflow made administration and daily follow-up difficult.
- Result
- A tested digital prototype demonstrated a simpler workflow and informed the decision to procure a standard system.
Mobility · Early-stage Venture · 2026
Product & Business Validation
- Challenge
- A broad early-stage product vision needed clearer customer and business priorities.
- Result
- Customer and market evidence focused the concept and supported decisions about further development.
About
Seeing the whole picture before changing it.
I combine project management, business development and change management to help organisations turn complex business needs into practical improvements.
My background spans financial services, media, hospitality and technology.
